Refund Policy
All refund requests are subject to administrative review. By purchasing or redeeming any product, service, or credit from this store, you acknowledge and agree that:
- Refunds are not guaranteed and are granted solely at our discretion.
- We reserve the right to:
- Fully approve a refund
- Partially approve a refund
- Deny a refund entirely
- Decisions are made based on our assessment of the situation, and may include factors such as usage, eligibility, abuse prevention, or internal policy.
- We are not obligated to justify or explain refund outcomes.
- In place of a refund, we may offer a replacement product/products of equal or comparable value — at our discretion — using the credits that would have been returned. This is dependent on stock availability for the selected product/products.
- We also reserve the right to deny a replacement while still approving a full or partial refund, based on what we determine is appropriate for the situation.
- Continued use of our products implies acceptance of this policy.